Our commitment to empowering woman extends beyond the creation of our jewelry; it encompasses ensuring your investment stands the test of time. Here's our top suggestions to ensure every piece you purchase continues to reflect your uniqueness and ours for many years to come.
Proper storage is crucial for maintaining the longevity and quality of your jewelry. We recommend storing each piece individually to prevent any potential rubbing, scratching, or tangling. Our provided pouches serve as an effective means to keep your jewelry separated and protected.
We don't recommend swimming, showering, working out or sleeping while wearing your Harvest Jewels. Keep your jewelry away from any liquids, creams and sprays, as they can be susceptible to damage from chemical elements present in perfume, hairspray, makeup, nail polish remover, body oils, sunscreen, and deodorant.
Gently cleanse your jewelry using a soft, non-abrasive, and lint-free cloth. In cases where additional cleaning is required, consider flash dipping your piece in this cleaner. We only suggest using this cleaner on gold filled and solid gold pieces and we do not recommend using this method on any matte pieces. After use, rinse the jewelry with clean water and delicately pat it dry with a soft cloth.
We're so sorry for the inconvenience! Our repair policy can be found below:
Manufacturing defects like breakage or tarnishing are covered for 14 days from the date that you receive your purchase, and we're committed to replacing these quickly and at no cost.
If your jewelry needs repairs after 14 days from your purchase, please contact us for an evaluation of your repair. Each repair is evaluated and priced on a case by case basis and you will be invoiced for your repair once the repair is complete. Please expect 4-6 weeks for repairs.
Please note: the cost of repairs will vary based on the scale of damage.
We're so sorry for the inconvenience! Our repair policy can be found below:
Manufacturing defects like breakage or tarnishing are covered for 14 days from the date that you receive your purchase, and we're committed to replacing these quickly and at no cost.
For all repair inquiries, please email info@harvestjewels.com or fill out the form below. In your message, please include your name, contact info, address, description of the repair, and a photo of the damage.
If we are able to repair your piece, we will send over shipping instructions. Depending on the nature of the repair, please expect a 4-6 week window for repairs. As soon as the repair has been completed, we will email you to notify you and we'll include a tracking number so you can stay up to date on the location of your package as it makes it's way to you.
Please note: repairs are subject to shipping charges and a repair fee that is contingent upon availability of material and the nature of the repair. Due to the style of our products, we may not be able to place an order for certain components needed to repair older/discontinued items.
We reserve the right to deny unreasonable repairs, returns, and exchanges. Please contact us with any questions or concerns! We're here to help.
